We're now using Gingr! You will need to set up your new account with us. Click on the link above to get started. If the system recognizes your email, please use the password reset option. If you had Bark Bucks in your account in Acuity but did not have an active reservations from December 1, 2022 forward, your Bark Bucks from Acuity may take a few days to load.
Why do I need to check in?
Here are just a few of the benefits of checking into classes at Revolution Dog Sports:
- Guarantees a spot in class for you and your dog(s)
- Keeps class sizes small to maximize learning
- Allows us to contact you with homework, field trip location or weather delays
- Shows on your personal calendar so you always know your schedule
- Bark Bucks Users: Integrates automatically with your Bark Bucks account
What happens if I need to cancel?
You can log into your account up to 48 hours before a class and cancel. It is quick and easy. For cancellations within 48 hours of class, please contact Liz at 775-298-1552 by text or email firstname.lastname@example.org. If you do not contact us to cancel or repeatedly cancel within 4 hours of class, you will be charged for classes at a "No Call, No Show." This may affect your ability to register for classes with Revolution Dog Sports going forward.
What if I don't check in?
If you do not check into class, there will not be a spot for your and your dog(s) and you will not be notified of homework, field trip locations or weather delays. Eek! If you're having a problem using the system, please contact us at 775-298-1552 by text or email email@example.com. We know there is a learning curve and we're here to help!
Check Into Class
To reserve your place in class, log into your account by clicking here. Click on your dog’s name or photo then click “Start Booking.” Select “Group Classes” from the Booking Category menu. Click on the class you would like to check into. For our drop in classes, you may check multiple dates at one time. For our group classes, you will see the class dates listed. You may add any notes you would like to share with us. Click “Payment” (or submit if prompted).
Paying by Bark Bucks: Now here’s the tricky part. You will be taken to the payment screen. If you’re paying by Bark Bucks, you’re all done. Worried? Use the “Viewing Your Reservations” option to see what you have coming up.
Paying by Credit Card: You’ll be taken to the payment screen where you can enter your credit card. Note: Some group classes will not allow you to pay online right away. Don't worry! You'll receive an invoice for your tuition that you can pay directly through Gingr.
Viewing Your Reservations
Log into the portal. Click “Book.” You will see a list of your upcoming classes. You may use the search box or filter options to reduce the list size or to find a specific reservation. For example, try typing “Barn Hunt” or if you have multiple pets, one of their names. If you click on a reservation, you’ll see additional details.
Reservations now have different statuses.
- Pending Acceptance: We have received your request.
- Confirmed: You are confirmed for class.
- Wait List: This class is full and you have been placed on the wait list.
- Cancelled: Your registration has been cancelled for this class.
Cancelling Your Reservation
Log into the portal. Click “Book.” You will see a list of your upcoming classes. Click on the class you need to cancel. Click “Cancel Booking.” That’s it! If you have cancelled a class paid by credit card, you will have a class credit on your account that you can use just like Bark Bucks going forward.
Rescheduling Your Reservation
At this time, the best option for rescheduling classes is to cancel your existing reservation and create a new reservation for the date that works best for you.
Viewing Bark Bucks
Bark Bucks are displayed as Store Credit in Gingr. To view your current balance, click “Account” in the app or on the website then click “Invoices & Estimates.” Here you will see you payment history, Bark Bucks balance and any open invoices that need to be paid.
What are Bark Bucks?
Bark Bucks is a prepaid account at Revolution Dog Sports that can be used to pay for boarding, dog sport day camp, trial entries, seminars and classes. The benefit of Bark Bucks is the more your purchase, the more you save. Our new scheduling system automatically loads Bark Bucks onto your account and allows you to see all charges in live time. You will always know how much you have in your account! Click here to purchase now.